It began freelance
We started as a freelance team keeping Lubbad Production's studio running. Doing it well is what showed us there was a real business here.
Remote IT · Global · Wyoming, USA
Managed IT,
monitored
around the clock.
Answers keeps your laptops, workstations and servers patched, backed up and watched — wherever your team works. A problem is handled before it ever reaches your desk.
Monitoring24 / 7eyes on every machine
BackupsRoutineautomated & restore-tested
Data standardPrivacyclear terms & controlled access
Cheyenne, Wyoming · serving clients globally
What we doSix services.
[ 01 — 06 ]
Six services.
One reliable desk.
01→
02→
03→
04→
05→
06→
Remote Helpdesk
A real engineer who connects securely, fixes the problem, and explains what happened in plain language.
Endpoint Monitoring
Every machine reports in. We act on warning signs before they become downtime.
Patch Management
Operating systems and key apps kept current on a schedule that fits your hours and timezone.
Backup & Recovery
Automated backups plus regular restore tests — so the data is there when it counts.
Cloud & Microsoft 365
Email, identity and files run and secured — Microsoft 365, Google Workspace, and migrations between them.
Network & Wi-Fi
Connectivity that stays up and stays secure — firewalls, segmented Wi-Fi, and secure remote access.
Process
Set up in a week.
01
Free assessment
A short call to understand your setup — machines, systems, where the pain is. No obligation.
02
Agreement & onboarding
We agree scope in writing, sign a service and data-processing agreement, then install monitoring with your consent.
03
We take it from here
Devices report in. Patching and backups run on schedule, and you get a monthly plain-English summary.
Why Answers
Built on access you can trust.
Remote support means we can reach your machines — so how we handle that access is the whole job.
- Permission-based, logged remote access
- Privacy-first, with a data-processing agreement on every engagement
- Monthly reporting, no lock-in, honest scope
access.log — live example
remote_sessions logged & reviewable
identity named accounts
patch_history per device
backup_status verified daily
data_processing agreement on file
The story that started us
case 01 · our only published client
Case study · Lubbad Production
The studio that
couldn't trust
its own files.
A thriving Brussels media studio was quietly drowning in lost files and tech problems. We rebuilt the ground beneath them — and fixing it is the reason Answers exists. It's the one client story we publish; the rest stay confidential.
clientLubbad Production
sectorMedia / production
locationBrussels, BE
devices_managed 40
files_lost_since zero
status still working together
How we growA partnership,
answers × lubbad
A partnership,
not just a client list.
01
02
A strategic partner
Lubbad works with many companies across media and production. Those relationships open doors — they introduce us to teams who need exactly what we do.
03
Growing deliberately
We'd rather earn each client than chase numbers. Today we manage 40 devices for Lubbad, and we're expanding through trusted introductions.
Where we are today — honestly
We're focused, and we say so. One anchor client, a studio we're proud of, a strategic partnership opening the next doors, and a standard of work we won't lower to grow faster.
Let's take IT off your plate.
Start with a free, no-obligation assessment of your current setup. We'll tell you honestly what we'd change.